All U.S. rental orders come with free initial and return shipping.
We do not yet offer international shipping.
Delivery times are not guaranteed (unless otherwise specified) and are subject to several other factors including sales, National Holidays, carrier delays, weather, product availability, and credit card authorization.
Tracking information is emailed to the customer once the order is processed.
It's important to provide detailed and comprehensive shipping information when placing your order. W. N. Ferreira is not responsible for undelivered packages based on misinformation of shipping address filled out by the customer upon checkout.
We are also not responsible for lost or stolen packages. We will be sure to assist you with the carrier used to ship it, but once an order shows delivered, we cannot assume responsibility for packages that are lost and/or stolen. We recommend that you indicate you'd like for a signature to be required in the notes of your order during checkout and that you purchase Route shipping insurance also offered at checkout.
We thank you for shopping with us at W. N. Ferreira and look forward to fulfilling your order!